General Shipping Policy
SWAIA Digital Market General Shipping Policy
Disclaimer: Each artist on the SWAIA Digital Market platform manages their own storefront and sets their own policies, which may differ from these guidelines.
Shipping Policy Overview
- Artist-Controlled Shipping Policies:
- Each artist sets their own shipping rates, methods, and policies. Please review the individual artist’s store page for specific shipping information before placing an order.
- Shipping Methods:
- Artists may choose various shipping options, including standard, expedited, and international shipping. The cost of shipping will be displayed at checkout.
- Processing Times:
- Processing times vary by artist and are specified on their store page. Artists will typically provide an estimated timeframe for when orders will be shipped after the order is placed.
- Order Tracking:
- Artists will provide tracking information for shipped orders when available. Customers can use this information to monitor the status of their shipment.
- Delivery Issues:
- In the event of delivery issues, including lost or damaged packages, customers should contact the artist directly. Artists are responsible for resolving shipping-related inquiries, in accordance with their shipping carrier.
- Shipping Changes:
- Artists reserve the right to update their shipping policies, including rates and methods. Customers are encouraged to check the artist’s page for the most current shipping information.
Important Considerations
- Always read the individual artist's shipping policy before making a purchase to ensure you understand their terms and conditions.
- For any questions about your order or shipping, please reach out to the artist directly.